STEP 1: SHOP ONLINE
Shop online with any US merchant
Simply use YOUR NAME with OUR ADDRESS as your shipping address.
Let us know who you are by creating an account; please include your full name and customer number on your shipping label. You will get the customer number once you create the account.
Important Policy Update August 2018
Read Our New Policy Here
STEP 2: PACKAGE ARRIVAL
Our staff will notify
you by email or phone when parcels are received!
detroitmailbox.com will keep them at our facility awaiting your pick-up.
Jan 28 2018 - Special Notice, We no longer accept pallet/skids. If you have any questions regarding this new policy, Please Contact Us!
HOLIDAY HOURS 2018 - 2019
Detroit mailbox has been approved by the City of Detroit for FREE 15 minute pick-up parking for our customers only, directly across the street from our office (upon availability)
Click to enlarge Image
STEP 3: PAY & PICK-UP
your parcel up at detroitmailbox.com after the shipment has been
Photo ID. required for pickup. If available please also have your tracking numbers.
Please select your parcel shipment on the drop down menu below. You will then be directed to our PayPal Page.
"If your parcel comes in and you are notified by the shipper, please wait until we notified you or come the next day to pick it up at out facility.
don't have your U.S. items held up at the border
'Hey Windsor/Essex County....Have your packages, mail, presents shipped to us and don't pay brokerage fees or delivery charges!
We have the LOWEST pickup prices in the city - GUARANTEED!
Many companies do not ship to Canada. This often means you have to buy the item for upwards of 40-50% more in Canada, and sometimes it isn't even sold locally!
Even when companies DO ship to Canada, their shipping charges are often far too expensive. By using detroitmailbox.com as your US shipping address, you can get your package at the border without paying those expensive fees.
No Brokerage Fees! - These are those nasty fees that are charged in order to process your item at customs. These often aren't factored in during the checkout process and you are made to pay them when the item arrives at your doorstep. By using detroitmailbox.com as your US border shipping address, you don't spend a dime on these fees.
*Customs declaration is your duty and responsibility. Duties and fees may be imposed by customs on merchandise purchased outside Canada. The applicable charge will be based on the value and/or gross weight and may differ according to the commodity. You are responsible for payment of all duties and fees.
NOTIFY US OF SHIPMENTNOTICE OF PROCEDURE CHANGE
We have simplified how you now "Sign Up Now" Just follow the link image below and register your account with us. Let us know who you are by creating an account; please include your full name and customer number on your shipping label. You will get the customer number once you create the account. We promise the keep you personal information private. We change this procedure because we listened to you, our customers!
The registration process only takes a minute or so, allowing you to create your very own private login to our server for tracking.
Register Now, Just follow the Image link above, called "Sign Up Now / Log In to your account". We also welcome feedback regarding our new Notification Process, just let us know when you pick-up your package.